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How Involved Should a Franchise Owner Be in Day-to-Day Operations?

Feb 14, 2017

For many people, getting out of the day-to-day rat race of corporate America and moving toward franchise ownership is a dream come true. As your own boss, you can make your own hours realtively, delegate tasks, and guide your business in day-to-day actions.

How involved a franchise owner should be in day-to-day operations really depends on the owner and the type of business, though. Keep reading to learn more about how your level of involvement may vary when it comes to actually managing your business on a day-to-day and minute-by-minute basis.

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Opening Months

When you first start out as a franchise owner, you’re going to have days with a dozen things on your to-do list pretty much all the time. That’s because opening any sort of new business, particularly one with a brick and mortar location, requires a lot of work in the early stages.

In the opening months of a franchise, you’re likely going to need to step into your space every day to oversee the daily activities. With a little planning and forethought, though, you may be able to delegate some tasks in quick order, allowing you to put in fewer hours at a storefront location.

Hiring Employees

As a new franchise owner, it can be tempting to think that you can do everything yourself. If you’ve got a storefront and are running a customer-service-oriented franchise like one in the technology industry, for example, trying to do everything on your own is going to be impossible.

One of the first things that you’re going to need to do as a franchise owner is to look for skilled employees. While you can start this process before you actually open up your shop, you’ll likely find better results once you’ve got a brick and mortar space to conduct interviews.

You’ll also find that qualified candidates will be more excited about working for you than if you’re interviewing in a coffee shop somewhere. This means that getting employees in place will often require you to be in your space daily until you’ve got a team you can trust working for you.

Delegating Tasks

Getting employees working and making sure they’re on the right path will require a physical presence on your part. Once you have a team of employees (or maybe even just one or two employees, depending on the scale of your business), you can think about delegating tasks and spending less time in your space.

For many business owners, opening in the morning and closing up at night is a reasonable way to run a business. However, you’ll probably have other things to attend to, likely in your office.

Being available during the first six months of running a business is important, so you won’t want to be out of your space all the time. When you must leave, though, having a way for employees to contact you is essential.

Focus on Your Strengths

As a brand new franchise owner, dealing with customers and handling daily tasks isn’t always the best use of your time. In many cases, your brand will be best served when you spend time marketing and growing while employees perform the labor.

Focus on your strengths and delegate tasks so your business can grow. Part of being a franchise owner is knowing when to delegate tasks and determining who the right people are for the job.

Over time, that knowledge will become second nature and you won’t have to be involved in daily activities as much. Interested in learning more? Then contact us at Pretzelmaker today!

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Success Stories

Global Franchise Group is Amazing because the best thing about them is that's all they do is Quick Service Restaurants. They've got a specialty area of focus and they know everything about that.

Allen Fuss

I love this business. One of the reasons my wife and I chose this business is because of the simplicity of the product. It's a very simple business model. A very simple business.

Rajat Ghosh

There's nothing I can't call them on. Anything from a simple plumbing problem to negotiating an exclusive on my lease. There's always somebody there who's been through it and can help you with it

Allen Fuss
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